Case Study: Emergency Medicine Billing Company Saves Over $600k Annually

Client Profile

• A Texas based, full-service, medical billing company supporting clients across 20 states.
  
• Specializes in emergency medicine.
  
• In business for over 8 years.
  

Challenge

A medical billing company focused on emergency medicine began to see its profits shrink as insurance companies delayed or denied payments to its physician group clients. The problem stemmed from errors made by provider-contracted coding agencies. The medical billing company needed help correcting agency charts but rising labor costs made it hard to handle the work internally.

"Over the last five years, it has been increasingly difficult to do everything in-house in a fully U.S.-based operation, It’s just not tenable.” -CEO of Emergency Medicine Billing Company

Solution

In June  2023, the medical billing company’s CEO decided to partner with Global Healthcare Resource to build a team of 6 ED coders to work approximately 12k charts/month, as well as 7 billers and 7 A/R follow-up specialists.