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Global Technology Suite

Full-service revenue cycle and patient contact center solutions focused on maximizing operating margin.

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Global Technology Suite

Where skilled teams meet smart tech.

Global Healthcare Resource brings over 25 years of expertise in revenue cycle management, delivering cost-effective billing and patient contact center solutions to healthcare organizations across the U.S. Our strength lies in the synergy between our highly skilled team of 7,000+ experienced medical billers, coders, and call center agents, and our proprietary Global Technology Suite. The service-and-technology partnership fills operational gaps, replicates and enhances repetitive tasks, and drives a more efficient billing cycle.

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The Perfect Pairing: Expert Billers + Intelligent Automation

Leveraging Opportunities for Process Improvement

  • Automated claim allocation, call tracking, and auditing
  • AI-powered call transcription and note analysis
  • Real-time dashboards for performance and productivity
  • Smart analytics to track AR trends and outcomes
  • Auto-detect coding errors and suggest corrections
  • 32,000+ rule engine for claim validation
  • Inconsistency alerts to improve accuracy
  • Streamline review for faster approvals
  • Track claim statuses (paid, denied, pending)
  • Analyze denial trends and AR days
  • Identify opportunities for revenue growth
  • Eligibility & Benefits Verification (OVEB): Auto-verify patient info via portals like Availity and Navinet
  • Claims Status Check (OVCS): Track claims status in real-time across clearinghouses.
  • Pre-Authorization Automation: Speed up insurance pre-approvals, reducing care delays.
  • ERA/ Autopost: Process remittance advice and payment posting with precision.
  • Chart Data Extraction: Extract claim-relevant data directly from patient charts.
  • Claim Resubmission & Appeals: Automate denied claim handling for faster resolutions.
  • Overpayment Refunds:  Streamline patient/payer refund workflows.
  • Patient Statements: Generate and deliver billing statements automatically.

The integrity of your data is our #1 priority.

SOC 2 Type 2 Compliant.

SOC 2 Type 2 audits determine how well an organization safeguards customer data and how those controls operate over a 9-month (minimum) time frame. Reports are issued by third party auditors who review the following principles: Security, Confidentiality & Availability. Global Healthcare Resource is proudly SOC 2 Type 2 compliant.

cyber-security

Security

The security principle addresses whether an organization’s system is protected (both physically and logically) against unauthorized access.

availability

Availability

The availability principle addresses whether the services an organization provides is operating with the type of availability that client’s expect.

confidential-information

Confidentiality

The confidentiality principle addresses the agreements made with clients in regard to how their information is used, who has access to it and how it’s protected.

Schedule a Call With Our Expert Team Today

At Global Healthcare Resource, our team is your team, and we are committed to succeeding together. Let us use all our specialty medical coding and billing expertise to enhance your operations and give your patients the utmost confidence in your work.

Connect with our professionals today and learn more about how we can integrate with your healthcare organization.

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