Clinical Documentation Improvement

Full-service revenue cycle and patient contact center solutions focused on maximizing operating margin.

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Leverage Global Healthcare Resource for clinical documentation improvement

Clinical Documentation Improvement

Accurate clinical documentation is the backbone of a healthy revenue cycle. At Global, our Clinical Documentation Improvement (CDI) experts ensure every claim is backed by complete, precise, and compliant records before submission. By identifying and resolving documentation gaps upfront, we help providers minimize denials, accelerate reimbursements, and protect revenue integrity across all specialties and payers.

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Our Clinical Documentation Improvement Process

Global Healthcare Resource brings over 25 years of experience to your organization. As your clinical documentation improvement team, we will complete:

  • Record reviews: First, we review your records and documentation as is. We evaluate patient records to ensure accuracy and identify any coding or documentation issues that may affect future care or patient payments.
  • Improvement suggestions: From there, we can suggest changes to better optimize your documentation protocol. We can also work with your staff to help them learn these new best practices.
  • Documentation adjustments: As we work, we will ask questions and make adjustments that allow for improved patient care, reduced errors and claims denials, and enhanced earning capabilities.

The Benefits of Partnering with Global Healthcare Resource

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Tenured Leadership

Tenured senior leadership averaging 20+ years drives operational consistency and strong team alignment.

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Global Academy

Structured internal program focusing on CDI scope training reinforces documentation integrity and denial prevention.

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Increased Return on Investment (ROI)

Scalable offshore CDI teams enhance financial performance through cost efficiency and accuracy.

Explore More Services

Global can build exclusive teams to perform and manage individual revenue cycle functions, integrating seamlessly with existing workflows.

Speak With Our Clinical Documentation Improvement Specialists Today

At Global Healthcare Resource, we only succeed when you do. Let our specialists optimize your documentation protocols and ensure you continue to meet every patient’s unique needs. Global has vast experience within nearly every specialty making us experts in hospitalbehavioral healthOB/GYNphysical therapy, and many other complex healthcare specialties. Schedule your consultation today to get started.

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Frequently Asked Questions

Patient eligibility verification is the process of confirming a patient’s insurance coverage and benefits before providing medical services. This crucial step ensures that healthcare providers receive reimbursement for services rendered. It involves checking the patient’s insurance status, coverage limits, and any applicable co-pays or deductibles. By conducting eligibility verification, healthcare organizations can minimize claim denials and streamline the billing process.

Prior authorization is necessary in patient eligibility verification to ensure that specific medical services or procedures are covered by the patient’s insurance plan. This process requires healthcare providers to obtain approval from the insurance company before delivering certain treatments, medications, or tests. Prior authorization helps control healthcare costs, prevents unnecessary procedures, and ensures that patients receive appropriate care based on their insurance benefits.

Global Healthcare Resource ensures HIPAA compliance by implementing strict policies and procedures to protect patient information. This includes conducting regular training for staff on HIPAA regulations, utilizing secure electronic systems for data management, and ensuring that all communications involving patient data are encrypted. Additionally, Global Healthcare Resource performs regular audits and risk assessments to identify and mitigate potential vulnerabilities in their data handling processes.

Global Healthcare Resource verifies a wide range of insurance types, including private health insurance, government programs such as Medicare and Medicaid, and managed care plans. They work with various insurance providers to ensure comprehensive eligibility verification for patients, allowing healthcare organizations to efficiently manage their billing processes and reduce claim denials.

The eligibility verification process typically takes anywhere from a few minutes to a couple of days, depending on the complexity of the patient’s insurance plan and the efficiency of the verification system used. Automated systems can expedite the process, allowing healthcare providers to receive real-time updates on patient eligibility. However, manual verifications may take longer due to the need for additional documentation or communication with insurance companies.

Outsourcing eligibility verification offers several benefits, including:

  • Cost Savings: Reduces overhead costs associated with hiring and training in-house staff.
  • Increased Efficiency: Streamlines the verification process, allowing healthcare providers to focus on patient care.
  • Access to Expertise: Leverages specialized knowledge and technology from third-party vendors to ensure accurate and timely verifications.
  • Improved Cash Flow: Minimizes claim denials and accelerates reimbursement cycles, enhancing the financial health of healthcare organizations.
  • Scalability: Allows healthcare providers to easily adjust verification services based on patient volume and demand.