Full-service revenue cycle and patient contact center solutions focused on maximizing operating margin.
Custom-tailored to match your organization’s revenue cycle management needs.
Optometry can pose unique challenges for medical billers, as regular insurance does not typically cover vision. At Global Healthcare Resource, working within complex specialties is an essential part of our training and prepares our professionals for any revenue cycle setting. Global Healthcare Resource offers an efficient, cost-effective solution to fill any operational gap within your revenue cycle to help improve productivity and maximize ROI for your optometry business or practice.
Optometry requires a high level of specialty knowledge to ensure proper billing and coding guidelines are met. While an annual exam may fall under primary coverage, diagnoses and treatments may only be covered under a supplemental plan. Global will hire, train and manage a team of skilled professionals who work on your project exclusively and understand the nuances of optometry billing. Our trained medical coders will review records to ensure all diagnoses are coded according to strict CPT, ICD-10, HCPCS, and DRG guidelines.
All coding is audited by both in-house and external compliance experts to maintain nearly perfect accuracy rates, allowing your organization to:
- Eliminate backlogs: At Global, our entire focus is coding, billing, and revenue cycle management (RCM). You can focus on what matters most while we improve your reimbursement cycle and create a more productive workflow.
- Operate within 24-hour TAT: Thanks to the time zone advantage, we can turn around claims faster than our onshore competitors.
- Improve reimbursement efficiency: More accurate filings result in faster payments for you.
- Eliminate hiring and retention challenges: We closely follow attrition trends and hire accordingly to ensure your team is fully staffed at all times.
Global is an end-to-end revenue cycle management firm, meaning we can plug into any step of the revenue cycle as an extension of your team. Our billers can assist with the repetitive, time-consuming tasks that often lead to staff overwhelm and burnout such as patient eligibility, prior authorization, A/R follow-up, and payment posting.
In addition to our revenue cycle services, Global also offers patient call center solutions for our valued partners. Whether you want to build a call center from scratch or need help supporting an existing operation, Global specializes in assembling teams of highly qualified call center agents to fit your unique objectives. From our secure offices in The Philippines, our agents can perform inbound and outbound calls to help collect patient payments, field general billing questions, and perform follow-up surveys to improve patient satisfaction.
Contact GlobalGlobal Healthcare Resource understands your organization’s unique business needs and strives to meet them from day one. Let our billing and coding optometry professionals provide support so you can do more and watch your financial success and patient satisfaction grow.
Contact us today to schedule your consultation and start performing better now.
