Physician Billing Solutions

Full-service revenue cycle and patient contact center solutions focused on maximizing operating margin.

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Physician Billing Services

Global Healthcare Resource proudly employs 7,000+ HIPAA-compliant billing and call center professionals available to support medical groups and large practices with time-consuming billing processes. Our physician revenue cycle management services are custom-tailored to match your organization’s unique needs so we can operate as a seamless extension of your team.

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Explore Our Services

Global Healthcare Resource is your go-to provider for turnkey revenue cycle management services. We can build exclusive teams to perform and manage individual revenue cycle functions or a combination of the following services depending on your unique needs.

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Patient Call Center Outsourcing For Physician Services

To support our physician medical billing services, Global Healthcare Resource can outsource other aspects of your business. We offer:

  • Appointment Scheduling: Our call center agents schedule and confirm appointments, helping reduce no-shows, improve clinic efficiency, and free your staff to focus on patient care.
  • Patient Accounts Receivable: Our trained patient engagement specialists manage inbound and outbound calls to support timely patient payments. We communicate outstanding balances, process payments, and discuss payment plan options, helping improve cash flow while maintaining a respectful patient experience.

  • Clinical Surveys and Follow Up: Our clinicians conduct post-discharge follow-up calls within 48 hours, including CAHPS and other patient surveys. Global will confirm understanding of discharge instructions, capture meaningful feedback, and support efforts to reduce avoidable readmissions.

Benefits of Partnering with Global Healthcare Resource

Unlike our competitors, Global Healthcare Resource offers over 25 years of RCM expertise in the healthcare industry, and a skilled team committed to streamlining your operations and maximizing ROI. Since 1999, our full-service healthcare solutions firm has been able to assist organizations in almost every specialty in every state, making us experts in payer guidelines with extensive industry knowledge. 

Working with Global means you will be able to take advantage of a range of benefits and quality services, such as:

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Highly Trained Staff

We proudly employ over 7,000 HIPAA-compliant coders, billing professionals, and call center agents and can obtain any certifications required for your project. Every employee undergoes our rigorous internal training program, Global Academy, which prepares them for the complexities of revenue cycle management.

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Customizable Services

We strive to meet each of our client’s unique needs, which is why we never follow a one-size-fits-all approach. Instead, we take the time to learn more about your specific challenges and goals. We will develop custom solutions and operate as an extension of your office.

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Sustainable & Cost-Effective

Hiring, training, and retaining qualified healthcare professionals is growing increasingly expensive and time-consuming. A partnership with Global allows you to work with international talent and sustainably scale your operations so you can focus on what matters most.

Schedule a Conversation With Us Today

Global Healthcare Resource has been serving healthcare providers since 1999. With our physician revenue cycle management services, we will work as an extension of your team and help you meet patient demands while increasing revenue collection and profitability. 

Getting started is simple — fill out our contact form to schedule a conversation with us today.

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Frequently Asked Questions

Physician practices face several key challenges in billing and revenue cycle management, including:

  • Complex Regulations: Navigating the ever-changing landscape of healthcare regulations and payer requirements can be overwhelming and time-consuming.
  • Claim Denials: High rates of claim denials due to coding errors, incomplete documentation, or eligibility issues can significantly impact revenue.
  • Inefficient Processes: Outdated billing processes and systems can lead to delays in claims submission and payment collection, affecting cash flow.
  • Patient Payment Responsibility: Increasing patient financial responsibility, such as high-deductible health plans, can complicate collections and lead to delayed payments.
  • Staffing Issues: Difficulty in hiring and retaining qualified billing staff can hinder the efficiency and effectiveness of revenue cycle management.

Effective billing practices can improve a physician practice’s overall revenue by:

  • Reducing Claim Denials: Accurate coding and thorough documentation minimize the risk of claim denials, ensuring that more claims are paid on the first submission.
  • Accelerating Collections: Streamlined billing processes and timely follow-up on outstanding accounts lead to faster payments and improved cash flow.
  • Enhancing Patient Communication: Clear communication regarding financial responsibilities and payment options encourages timely payments from patients.
  • Identifying Revenue Opportunities: Regular analysis of billing data can help identify missed charges or underpayments, allowing practices to capture additional revenue.
  • Improving Operational Efficiency: Efficient billing practices reduce administrative burdens, allowing staff to focus on patient care and other essential functions.

Outsourcing physician billing can help practices focus more on patient care by:

  • Reducing Administrative Burden: By delegating billing tasks to specialized vendors, internal staff can concentrate on providing quality patient care rather than managing billing processes.
  • Improving Efficiency: Outsourcing partners often have advanced technology and expertise, leading to more efficient billing and collections, which can enhance overall practice performance.
  • Enhancing Patient Engagement: With less time spent on billing, staff can dedicate more time to patient interactions, improving patient satisfaction and outcomes.
  • Providing Financial Insights: Outsourcing partners can deliver detailed reporting and analytics, helping practices make informed decisions without diverting internal resources.

Global Healthcare Resource ensures compliance with healthcare regulations in its billing services by:

  • Regular Training: Providing ongoing training for staff on healthcare regulations, coding updates, and payer policies to ensure everyone is informed and compliant.
  • Implementing Best Practices: Adopting industry best practices for billing and documentation to minimize the risk of errors and ensure adherence to regulatory requirements.
  • Conducting Audits: Performing regular audits of billing processes to identify and address any compliance issues or discrepancies.
  • Utilizing Technology: Leveraging advanced billing software that includes compliance features and alerts to help identify potential issues before claims are submitted.
  • Staying Informed: Keeping up-to-date with changes in healthcare regulations and payer policies to ensure ongoing compliance.

Factors that contribute to the success of a physician’s revenue cycle management include:

  • Accurate Coding and Documentation: Ensuring that all services are accurately coded and documented to minimize claim denials and maximize reimbursement.
  • Efficient Billing Processes: Streamlining billing workflows to reduce delays in claims submission and payment collection.
  • Effective Patient Communication: Engaging patients in their financial responsibilities and providing clear information about payment options and due dates.
  • Regular Monitoring and Reporting: Continuously tracking key performance indicators (KPIs) related to revenue cycle management to identify areas for improvement.
  • Collaboration with Payers: Building strong relationships with insurance companies to facilitate smoother claims processing and resolution of disputes.

The financial advantages of outsourcing billing services for physician practices include:

  • Cost Savings: Reduces overhead costs associated with maintaining an in-house billing team, allowing practices to allocate resources more effectively.
  • Increased Revenue: Specialized billing services often achieve higher collection rates and faster payments, leading to increased overall revenue.
  • Reduced Bad Debt: Proactive management of accounts receivable minimizes the risk of uncollectible accounts, improving profitability.
  • Access to Expertise: Outsourcing partners bring specialized knowledge and experience in healthcare billing, ensuring compliance and maximizing reimbursement.
  • Scalability: Outsourcing allows practices to easily adjust billing services based on patient volume and changing needs without the burden of hiring and training new staff.