Throughout 2025 and beyond, a turbulent health policy landscape will undoubtedly test even the most seasoned revenue cycle teams, patient call centers, and their medical billing partners. Whether it’s increased payer scrutiny, rising rates of medical debt, or a whole host of other challenges, providers and billing companies may have a tough financial year ahead of them. Having the right team(s) in place is paramount. Unfortunately, healthcare staffing shortages continue to persist, making it difficult to recruit and retain top talent.
As healthcare providers and medical billing companies look ahead in 2025 and beyond, a proactive hiring approach will be key to ensure optimal operations and business continuity. While hiring RCM and patient call center staff internally may be beneficial in some instances, it simply isn’t possible or financially feasible in many cases.
Our revenue cycle and patient call center professionals operate as an extension of your team, Here’s how it works:
Step 1: Schedule a meeting to discuss your scope of work and current challenges.
Step 2: Global assembles, trains, and manages a team of highly skilled professionals to work on your project only.
Step 3: In an average of 30 days, your team is fully ramped up and operating at your designated benchmarks and KPIs.
