Global Healthcare Resource

Global
Academy

Employee Training is the backbone to our collective success.

Global-Academy

Recruitment to Production

We are an extension of your team. 


Employee training is the backbone to our collective success. We understand that without comprehensive training and ongoing career development, it's impossible to deliver superior service. Depending on their incoming credentials, our new hires complete Global Academy.

Global Academy equips our staff with the knowledge and experience necessary to succeed in the complex world of revenue cycle management. In addition, we work with our partners to fulfill any certification requirements to ensure they're matched with the right offshore team members.

We employ over 5,000 employees in our highly secure call centers in Chennai and Manila. Our specialists have varying degrees of certifications depending on client request. Our specialties include:

Billing Patient Eligibility 
Coding Provider Credentialing 
Post-Acute Risk Adjustment 
Patient Self-Pay Medical Record Services 
Patient Experience Provider Management 
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