Global Healthcare Resource


Employee Training is the backbone to our collective success.


Recruitment to Production

Our staff is an extension of yours.

Employee training is the backbone to our collective success. We understand that without comprehensive training and ongoing career development, it's impossible to deliver superior service. Depending on their incoming credentials, our new hires complete Global Academy.

This 90-day training program equips our staff with the knowledge and experience necessary for them to succeed in the complex world of healthcare finance. In addition, we work with our clients to fulfill any certification levels their organization requires to ensure they're matched with the right offshore team members.

We employ over 4,000 employees in our highly secure call centers in Chennai and Manila. Our specialists have varying degrees of certifications depending on client request. Our specialties include:

Billing Patient Eligibility 
Coding Provider Credentialing 
Post-Acute Risk Adjustment 
Patient Self-Pay Medical Record Services 
Patient Experience Provider Management 
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