Revenue Cycle Services

Full-service revenue cycle and patient contact center solutions focused on maximizing operating margin.

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Revenue Cycle Outsourcing Services

Hiring and managing skilled revenue cycle professionals is an ongoing challenge within the healthcare industry. Global Healthcare Resource’s revenue cycle outsourcing services are designed to support and improve your operational processes throughout any stage of the reimbursement cycle. For over 25 years, we have proudly served RCM companies, providers, hospitals, and healthcare technology platforms as an extension of their team to support the following: 

Front-End:

Mid-Cycle:

Back-End:

 

Our Services

Who We Serve

Global proudly serves the following healthcare organizations to provide revenue cycle and patient call center support:

Global Experts

Our Healthcare RCM Specialties

When you work with our revenue cycle management teams, we will do more than help reduce your operating costs. You will gain access to custom, comprehensive services that minimize the complexities of managing the revenue cycle on your own. Outsourcing with Global allows you more time for the areas of your business that matter most. Our core specialities include:

Allergy & Immunology Gastroenterology Mental Health Orthopedic Radiation Oncology
Ambulatory General Surgery Neonatal Otolaryngology Radiology
Behavioral Health Gynecology Nephrology Pain Management Rehabilitation
Cardiology Hematology Neurology Pathology Rheumatology
Chiropractic Home Health & Hospice Obstetrics Pediatrics Skilled Nursing
Dental Home Infusion Occupational Health Plastic Surgery Telehealth
Dermatology Internal Medicine Oncology Physical Therapy Urology
DME Laboratory Optometry Primary Care Wound Care
Family Practice Massage Therapy Oral/Maxillofacial Pulmonology & Many More

Benefits of Partnering with Global Healthcare Resource

With our end-to-end revenue cycle management services, we will solve some of your challenges. This is because when you outsource your payment posting, denial management, eligibility verification, and other revenue cycle management functions, you will be able to take advantage of:

Rather than hire, train, and manage RCM employees in-house, you can rely on Global’s experienced senior staff to design and manage teams of skilled billing professionals who work on your project only. We closely monitor hiring and turnover trends and prepare accordingly so our clients are always fully staffed.

Our experts analyze your current processes and identify troublesome patterns to create more streamlined, efficient workflows. Global will make an immediate impact while also laying the foundation for a healthier revenue cycle in the long term.

Global integrates with any EHR platform or technology solution your organization uses to conduct day-to-day business. Our professionals work alongside tech to complete more complex tasks while ensuring the accuracy of any automation. People and technology together can create a well-rounded revenue cycle.

Implementing an Offshore Business Strategy allows your organization to operate more cost-effectively so you can reinvest in areas that facilitate growth.

Our Services

Global Healthcare Resource’s Expertise

Global Healthcare Resource has proudly served the healthcare industry for over 25 years. We work within nearly every specialty and state, making us experts in payer guidelines. No matter your operational goals or employee requirements, Global’s full-service revenue cycle firm is committed to delivering solutions to exceed your expectations and maximize ROI. 

When you choose Global, you will experience what sets us apart from our competitors: 

  • Experience: Our tenured leadership has been with the company for 20-plus years.
  • Customization: Global customizes the entire client relationship to meet your unique needs and operational requirements. 
  • Company culture: Global offers one of the most competitive compensation packages in the industry and prioritizes creating an enriching, fun work environment for employees. 
  • Quality: We do not subcontract any aspect of our services and solutions, while many of our competitors do. 
  • Training: Our staff undergoes Global Academy, a rigorous internal training program that prepares employees for the complexities of revenue cycle management, American culture, and the U.S. healthcare system. 

Discover the benefits of transitioning your Revenue Cycle and Patient Experience processes to Global. When you choose Global Healthcare Resource, you experience the peace of mind of knowing our team is your team. Fill out a contact form today to learn more about our services or schedule a free cost savings assessment.

INBOUND & OUTBOUND CALL CENTER OUTSOURCING

Patient Contact Center

Global Healthcare Resource’s call center outsourcing services provide a cost-effective approach to managing patient engagement. Whether you want to build a call center from scratch or need help supporting an existing operation, we specialize in assembling teams of highly qualified call center agents to fit your unique objectives, including:

  • Appointment scheduling & patient intake
  • Handle patient balance inquiries and collect payments
  • Answer questions related to statements and charges
  • Review patient accounts to explain insurance claim processing
  • Email & chat support and more

Let’s Talk

Discover the benefits of transitioning your Revenue Cycle and Patient Experience processes to Global.

Schedule A Meeting