Global Healthcare Resource

Patient
Eligibility Verification

Pre-service eligibility verification and prior authorization to save time and reduce denials.  

Insurance Eligibility Verification Services and Prior Authorization 

Pre-service eligibility verification and prior authorization to save time and reduce denials.  


Eligibility verification and prior authorization are vital to a high-functioning revenue cycle; however, these tasks are often time consuming and ripe for errors. Fortunately, experienced medical prior authorization companies can simplify and automate verification tasks, improve accuracy, and ensure a smooth reimbursement cycle.

Let Global Healthcare Resource handle the time-consuming job of collecting critical information on patient eligibility prior to rendering any medical services. Our medical billing insurance verification team quickly collects dates of coverage and copay/deductible amounts so you have the most up-to-date and accurate patient benefit information at the point of care. 

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Insurance Eligibility Verification Services

Our skilled eligibility verification and prior authorization team performs comprehensive benefit checks that yield the following information:

  • Copays and coinsurance
  • Dates of insurance coverage 
  • Deductible amounts 
  • Other vital benefit information 
  • Plan type and policy number 

Medical Billing Insurance Eligibility Verification 

Global Healthcare Resource stands out among other medical prior authorization companies because of our customer service-oriented approach. We provide your organization with access to an eligibility verification and prior authorization team committed to increasing your revenue cycle efficiency and overall profitability. When you partner with Global Healthcare Resource, you transform benefit verification in medical billing to meet and exceed best practice benchmarks. You also enjoy other benefits including:

  • Industry expertise at your fingertips: Each of our 7,000-plus HIPAA-compliant professionals undergo advanced healthcare revenue cycle management training through our Global Academy, providing you with team members who are well-versed in eligibility verification and prior authorization services.
  • Data security: Global Healthcare Resource is SOC 2 Type 2 compliant, meaning you can always trust us to keep your data secure. 
  • Tailored solutions: We understand that every organization has specific and varied needs, so we customize our services to meet your unique medical billing insurance verification requirements.
  • Best practice insights: With more than 25 years of experience providing premium healthcare revenue cycle management solutions, Global Healthcare Resource is a leading medical billing insurance verification provider able to share strategies to help clients succeed.

Benefit Verification in Medical Billing

Global Healthcare Resource’s insurance eligibility verification services include the following steps:

  • Confirm the patient’s insurance plan is active, and if so, what it covers and whether any benefit limitations exist
  • Determine whether the patient has coverage through multiple plans, and if so, which ones are applicable and primary versus secondary
  • Verify whether the patient’s insurance plan approves procedures, tests, and consultations before the appointment
  • Identify any copayments and/or deductibles for which the patient may be responsible

Verifying this vital information prior to the patient's appointment increases clean claims, prevents denials and rejections, and promotes smooth cashflow.

Medical Prior Authorization: The Global Healthcare Resource Difference

Our skilled eligibility verification and prior authorization team members are trained to:

    • Analyze and assess payer/policy coverage details
    • Determine prior authorization requirements for every patient/request
    • Complete required forms and paperwork and submit all documents to payer(s) within required timeframes
    • Follow up consistently on prior authorization requests  and resolve any challenges along the way

Global Healthcare Resource: The Best Choice for Eligibility Verification and Prior Authorization Services

When you partner with Global Healthcare Resource, our savvy professionals operate as an extension of your team to perform insurance eligibility verification and prior authorization, ensuring you always have the staff in place to complete the work accurately and on time.

Speak to us about your insurance verification needs today.

Frequently Asked Questions

What is patient eligibility verification?
Patient eligibility verification is the process of confirming a patient's insurance coverage and benefits before providing medical services. This crucial step ensures that healthcare providers receive reimbursement for services rendered. It involves checking the patient's insurance status, coverage limits, and any applicable co-pays or deductibles. By conducting eligibility verification, healthcare organizations can minimize claim denials and streamline the billing process.
Why is prior authorization necessary in patient eligibility verification?
Prior authorization is necessary in patient eligibility verification to ensure that specific medical services or procedures are covered by the patient's insurance plan. This process requires healthcare providers to obtain approval from the insurance company before delivering certain treatments, medications, or tests. Prior authorization helps control healthcare costs, prevents unnecessary procedures, and ensures that patients receive appropriate care based on their insurance benefits.
How does Global Healthcare Resource ensure HIPAA compliance?
Global Healthcare Resource ensures HIPAA compliance by implementing strict policies and procedures to protect patient information. This includes conducting regular training for staff on HIPAA regulations, utilizing secure electronic systems for data management, and ensuring that all communications involving patient data are encrypted. Additionally, Global Healthcare Resource performs regular audits and risk assessments to identify and mitigate potential vulnerabilities in their data handling processes.
What types of insurance does Global Healthcare Resource verify?
Global Healthcare Resource verifies a wide range of insurance types, including private health insurance, government programs such as Medicare and Medicaid, and managed care plans. They work with various insurance providers to ensure comprehensive eligibility verification for patients, allowing healthcare organizations to efficiently manage their billing processes and reduce claim denials.
How long does the eligibility verification process take?
The eligibility verification process typically takes anywhere from a few minutes to a couple of days, depending on the complexity of the patient's insurance plan and the efficiency of the verification system used. Automated systems can expedite the process, allowing healthcare providers to receive real-time updates on patient eligibility. However, manual verifications may take longer due to the need for additional documentation or communication with insurance companies.
What are the benefits of outsourcing eligibility verification?

Outsourcing eligibility verification offers several benefits, including:

  • Cost Savings: Reduces overhead costs associated with hiring and training in-house staff.
  • Increased Efficiency: Streamlines the verification process, allowing healthcare providers to focus on patient care.
  • Access to Expertise: Leverages specialized knowledge and technology from third-party vendors to ensure accurate and timely verifications.
  • Improved Cash Flow: Minimizes claim denials and accelerates reimbursement cycles, enhancing the financial health of healthcare organizations.
  • Scalability: Allows healthcare providers to easily adjust verification services based on patient volume and demand.

The integrity of your data is our #1 priority.

SOC 2 Type 2 Compliant.

SOC 2 Type 2 audits determine how well an organization safeguards customer data and how those controls operate over a 9-month (minimum) time frame. Reports are issued by third party auditors who review the following principles: Security, Confidentiality & Availability. Global Healthcare Resource is proudly SOC 2 Type 2 compliant. 

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SECURITY 

The security principle addresses whether an organization's system is protected (both physically and logically) against unauthorized access.

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AVAILABILITY 

The availability principle addresses whether the services an organization provides is operating with the type of availability that client's expect.

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CONFIDENTIALITY 

The confidentiality principle addresses the agreements made with clients in regard to how their information is used, who has access to it and how it's protected.

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