Global Healthcare Resource

Hospital RCM Services

RCM and Patient Engagement solutions for hospitals and provider groups.

Hospital Revenue Cycle Management Services

Over 20-years of experience aligning the healthcare industry with cost-effective solutions. 

Global Healthcare Resource has spent 25 years developing personalized business solutions for healthcare organizations around the United States. Our services span major hospitals and large provider groups, enabling effective revenue cycle management and patient engagement processes. We can help establish customized billing and coding processes whenever a new practice or hospital is added or whenever specialized support is needed with existing providers.

Download Hospital Services PDF

Services Overview:

Patient Accounts Receivable:
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The rise of insurance prices in the United States has left many Americans taking on more financial responsibility. These shifts in the medical payment process have made the need for comprehensive A/R services more prevalent than ever. 

At Global Healthcare Resource, we see outsourcing collections to offshore experts as the solution. Our staff of highly trained specialists maintains secure call centers in the Philippines to communicate with your patients and insurance companies about all manner of payment collections and billing resolutions, including:

  • Informing patients about remaining balances
  • Processing medical payments
  • Discussing possible payment plans
  • Fielding billing questions

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Clinical Surveys

Patients receive follow-up calls within 48 hours after discharge.

Following a patient's discharge from your hospital, Global will connect with them within 48 hours. These follow-up calls allow us to showcase our extensive knowledge of your healthcare processes and assist your patients by:

  • Working with CAHPS survey vendors
  • Increasing patient satisfaction and quality of care
  • Identifying recovery complications sooner
  • Reducing hospital readmissions
  • Providing clear documentation for malpractice claims
  • Pinpointing hospital strengths and weaknesses through comprehensive reports

Learn More About Hospital Billing Services Today

Through our rigorous and consistent training and commitment to SOC 2 Type 2 compliance, Global Healthcare Resource boasts an unparalleled record of RCM excellence and client satisfaction. Connect with us today and schedule an appointment to learn more about what we do. 

Click to listen to a CAHPS Survey example: 

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The integrity of your data is our #1 priority.

SOC 2 Type 2 Compliant.

SOC 2 Type 2 audits determine how well an organization safeguards customer data and how those controls operate over a 9-month (minimum) time frame. Reports are issued by third party auditors who review the following principles: Security, Confidentiality & Availability. Global Healthcare Resource is proudly SOC 2 Type 2 compliant. 



The security principle addresses whether an organization's system is protected (both physically and logically) against unauthorized access.



The availability principle addresses whether the services an organization provides is operating with the type of availability that client's expect.



The confidentiality principle addresses the agreements made with clients in regard to how their information is used, who has access to it and how it's protected.

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