Revenue Cycle Simplified

We provide a streamlined path between payer and provider. 

Global can manage your entire revenue cycle journey from the moment a patient enters your care. Our end-to-end billing staff perform:

Beyond the revenue cycle, our team of  highly-trained nurses from our secure call centers in the Philippines perform outbound calls to patients and their families to:  

• Communicate necessary discharge information.
• Inquire and understand patient experiences while in your care.
• Inform, discuss and process remaining balances.

Global is an extension of your organization. Communicating to your patients with empathy is of utmost importance and the foundation for all of our patient experience services.

>>> How cost-effective is a partnership with Global? Use our RCM Savings Calculator to find out. Click here.  

Get Onboard 

Each oboarding experience is tailor-made to meet your needs. 

1. Background Review: The Global Implementation team will work with you to gather all necessary data to design your personalized offshore timeline and execution strategy.
   
   
2. Team Procurement: Global will carefully assemble a team based on your needs and scope of project.
   
   
3. Technical: During this phase, our IT departments will align and establish system connectivity, as well as set up users in our productivity dashboard, Globex.
   
   
4. Training: Your team will undergo thorough training on all systems and project processes so you feel like an expert using Global's software and tools.
   
   
5. Gap Analysis: Global will complete an initial analysis of denial trends and identify opportunities to create solid workflows prior to going live.
   
   
6. Communication: Global will maintain open lines of communication through weekly meetings, reporting and ongoing training and auditing.