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98%
Coding Accuracy
Our HIPAA compliant coders maintain a 98% accuracy rate, providing consistency for optimal reimbursements.
24 Hour
Turnaround Time
Utilizing our six international locations, Global can get a jumpstart on your project to ensure 24-hour turnaround times.
6,000+
Skilled Professionals
Post-Acute employees complete up to 12 weeks of training and all Home Health & Hospice coders are BCHH-C certified.
Revenue Cycle Simplified
We provide a streamlined path between payer and provider.
Global can manage your entire revenue cycle journey from the moment a patient enters your care. Our end-to-end billing staff perform:
| Benefit Verification | Charge Entry & Claims Submission |
| Coding & Documentation Review | Payment Posting |
| Patient Demographic | Accounts Receivable (Insurance & Patient) |
| Provider Management & Credentialing | Denial Management |
Beyond the revenue cycle, our team of highly-trained nurses from our secure call centers in the Philippines perform outbound calls to patients and their families to:
- Communicate necessary discharge information.
- Inquire and understand patient experiences while in your care.
- Inform, discuss and process remaining balances.
Global is an extension of your organization. Communicating to your patients with empathy is of utmost importance and the foundation for all of our patient experience services.
>>> How cost-effective is a partnership with Global? Use our RCM Savings Calculator to find out. Click here.
The integrity of your data is our #1 priority.
SOC 2 Type 2 Compliant.
SOC 2 Type 2 audits determine how well an organization safeguards customer data and how those controls operate over a 9-month (minimum) time frame. Reports are issued by third party auditors who review the following principles: Security, Confidentiality & Availability. Global Healthcare Resource is proudly SOC 2 Type 2 compliant.
SECURITY
The security principle addresses whether an organization's system is protected (both physically and logically) against unauthorized access.
AVAILABILITY
The availability principle addresses whether the services an organization provides is operating with the type of availability that client's expect.
CONFIDENTIALITY
The confidentiality principle addresses the agreements made with clients in regard to how their information is used, who has access to it and how it's protected.