Global Healthcare Resource
Physician Billing Services
Custom-tailored to match your organization's unique needs.
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Physician Billing Services
Custom-tailored to match your organization's unique needs.
Global Healthcare Resource proudly employs 7,000+ HIPAA-compliant billing and call center professionals available to support medical groups and large practices with time-consuming billing processes. Our physician revenue cycle management services are custom-tailored to match your organization's unique needs so we can operate as a seamless extension of your team.
Physician Revenue Cycle Management Services
By filling in the operational gaps within your revenue cycle, Global Healthcare Resource makes it easier for you to focus on patient care.
Our RCM services for physician practices include:
- Appointment Scheduling
- Patient Demographic
- Benefit Eligibility Verification
- Prior Authorizations
- Coding & Documentation Review
- Charge Capture (Claimocity integrated software)
- Claim Submission
- Payment Posting
- Accounts Receivable
- Denial Management
- Custom Billing Tasks
Patient Call Center Outsourcing For Physician Services
To support our physician medical billing services, Global Healthcare Resource can outsource other aspects of your business. We offer:
- Patient A/R: To handle and improve your patient accounts receivable (A/R), Global Healthcare Resource has a team of highly trained patient engagement specialists. Our team handles both inbound and outbound calls for your healthcare center to ensure timely patient payment collections. During these calls, our team completes everything from informing patients about their remaining balances to discussing possible payment plans with them.
- Clinical surveys: Our highly trained clinicians provide follow-up calls to patients within 48 hours after discharge. Global can conduct CAHPS and other clinical survey calls to learn more about each patient's experience, verify whether discharge information was understood, and ask any other relevant questions to obtain helpful feedback and reduce costly readmissions.
What Makes Global Healthcare Resource Unique
Unlike our competitors, Global Healthcare Resource offers over 25 years of RCM expertise in the healthcare industry, and a skilled team committed to streamlining your operations and maximizing ROI. Since 1999, our full-service healthcare solutions firm has been able to assist organizations in almost every specialty in every state, making us experts in payer guidelines with extensive industry knowledge.
Working with our firm means you will be able to take advantage of a range of benefits and quality services, such as:
- Highly trained, talented team: We proudly employ over 7,000 HIPAA-compliant coders, billing professionals, and call center agents with the qualifications and certifications required for your project. Each Global employee undergoes a rigorous internal training program called Global Academy, which prepares them for the complexities of revenue cycle management.
- Security and compliance: In addition to being HIPAA compliant, Global Healthcare Resource is SOC 2 Type 2 compliant. These audits determine how well an organization safeguards customer data and how those controls operate over a nine-month (minimum) time frame. Reports are issued by third-party auditors who review the organization's security, confidentiality, and availability.
- Custom services: We strive to meet each of our client's unique needs, which is why we never follow a one-size-fits-all approach. Instead, we take the time to learn more about your specific challenges and goals. We will develop custom solutions and operate as an extension of your office.
- Sustainable, cost-effective solutions: Hiring, training, and retaining qualified healthcare professionals is growing increasingly expensive and time-consuming. A partnership with Global allows you to work with international talent and sustainably scale your operations so you can focus on what matters most.
Schedule a Conversation With Us Today
Global Healthcare Resource has been serving healthcare providers since 1999. With our physician revenue cycle management services, we will work as an extension of your team and help you meet patient demands while increasing revenue collection and profitability.
Getting started is simple — fill out our contact form to schedule a conversation with us today.
Frequently Asked Questions
Physician practices face several key challenges in billing and revenue cycle management, including:
- Complex Regulations: Navigating the ever-changing landscape of healthcare regulations and payer requirements can be overwhelming and time-consuming.
- Claim Denials: High rates of claim denials due to coding errors, incomplete documentation, or eligibility issues can significantly impact revenue.
- Inefficient Processes: Outdated billing processes and systems can lead to delays in claims submission and payment collection, affecting cash flow.
- Patient Payment Responsibility: Increasing patient financial responsibility, such as high-deductible health plans, can complicate collections and lead to delayed payments.
- Staffing Issues: Difficulty in hiring and retaining qualified billing staff can hinder the efficiency and effectiveness of revenue cycle management.
Effective billing practices can improve a physician practice's overall revenue by:
- Reducing Claim Denials: Accurate coding and thorough documentation minimize the risk of claim denials, ensuring that more claims are paid on the first submission.
- Accelerating Collections: Streamlined billing processes and timely follow-up on outstanding accounts lead to faster payments and improved cash flow.
- Enhancing Patient Communication: Clear communication regarding financial responsibilities and payment options encourages timely payments from patients.
- Identifying Revenue Opportunities: Regular analysis of billing data can help identify missed charges or underpayments, allowing practices to capture additional revenue.
- Improving Operational Efficiency: Efficient billing practices reduce administrative burdens, allowing staff to focus on patient care and other essential functions.
Outsourcing physician billing can help practices focus more on patient care by:
- Reducing Administrative Burden: By delegating billing tasks to specialized vendors, internal staff can concentrate on providing quality patient care rather than managing billing processes.
- Improving Efficiency: Outsourcing partners often have advanced technology and expertise, leading to more efficient billing and collections, which can enhance overall practice performance.
- Enhancing Patient Engagement: With less time spent on billing, staff can dedicate more time to patient interactions, improving patient satisfaction and outcomes.
- Providing Financial Insights: Outsourcing partners can deliver detailed reporting and analytics, helping practices make informed decisions without diverting internal resources.
Global Healthcare Resource ensures compliance with healthcare regulations in its billing services by:
- Regular Training: Providing ongoing training for staff on healthcare regulations, coding updates, and payer policies to ensure everyone is informed and compliant.
- Implementing Best Practices: Adopting industry best practices for billing and documentation to minimize the risk of errors and ensure adherence to regulatory requirements.
- Conducting Audits: Performing regular audits of billing processes to identify and address any compliance issues or discrepancies.
- Utilizing Technology: Leveraging advanced billing software that includes compliance features and alerts to help identify potential issues before claims are submitted.
- Staying Informed: Keeping up-to-date with changes in healthcare regulations and payer policies to ensure ongoing compliance.
Factors that contribute to the success of a physician's revenue cycle management include:
- Accurate Coding and Documentation: Ensuring that all services are accurately coded and documented to minimize claim denials and maximize reimbursement.
- Efficient Billing Processes: Streamlining billing workflows to reduce delays in claims submission and payment collection.
- Effective Patient Communication: Engaging patients in their financial responsibilities and providing clear information about payment options and due dates.
- Regular Monitoring and Reporting: Continuously tracking key performance indicators (KPIs) related to revenue cycle management to identify areas for improvement.
- Collaboration with Payers: Building strong relationships with insurance companies to facilitate smoother claims processing and resolution of disputes.
The financial advantages of outsourcing billing services for physician practices include:
- Cost Savings: Reduces overhead costs associated with maintaining an in-house billing team, allowing practices to allocate resources more effectively.
- Increased Revenue: Specialized billing services often achieve higher collection rates and faster payments, leading to increased overall revenue.
- Reduced Bad Debt: Proactive management of accounts receivable minimizes the risk of uncollectible accounts, improving profitability.
- Access to Expertise: Outsourcing partners bring specialized knowledge and experience in healthcare billing, ensuring compliance and maximizing reimbursement.
- Scalability: Outsourcing allows practices to easily adjust billing services based on patient volume and changing needs without the burden of hiring and training new staff.
The integrity of your data is our #1 priority.
SOC 2 Type 2 Compliant.
SOC 2 Type 2 audits determine how well an organization safeguards customer data and how those controls operate over a 9-month (minimum) time frame. Reports are issued by third party auditors who review the following principles: Security, Confidentiality & Availability. Global Healthcare Resource is proudly SOC 2 Type 2 compliant.

SECURITY
The security principle addresses whether an organization's system is protected (both physically and logically) against unauthorized access.

AVAILABILITY
The availability principle addresses whether the services an organization provides is operating with the type of availability that client's expect.

CONFIDENTIALITY
The confidentiality principle addresses the agreements made with clients in regard to how their information is used, who has access to it and how it's protected.
ABOUT US
Global Healthcare Resource is a full service healthcare solutions firm providing low-cost, back office functions for U.S. healthcare providers and billing companies throughout the entire revenue cycle.
CONTACT US
715 Peachtree St NE #100,
Atlanta, GA 30308
404-845-7771
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