24/7 Live Chat Support
Enhance the patient experience.
Provide 24/7 chat support to patients needing help with billing questions and general inquiries. Our live contact center agents from our secure offices in the Philippines supplement traditional inbound methods such as voice or email.
Global Healthcare Resource’s contact center agents work within your existing chat support program. We answer questions based on your Question and Answer prompts and connect patients with the appropriate resources or personnel for any inquiries outside of our scope of expertise.
- Provide 24/7 support.
- Address billing issues proactively.
- Anticipate frequently asked questions and respond faster.
- Improve the patient experience.
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