Global Healthcare Resource

Mental Health Billing Services

Custom-tailored to match your organization's unique needs. 

Mental Health Revenue Cycle Management Services

Custom-tailored to match your organization's unique needs. 

Mental health services include various interventions for maintaining and enhancing mental health or treating mental and behavioral disorders. These services face particular challenges related to coding and billing due to factors like the type of care given, mental-health-specific codes and regulations, and the time care takes.

At Global Healthcare Resource, we provide revenue cycle management (RCM) for mental health services. We partner with mental health providers in hospitals, outpatient practices, and revenue cycle management companies specializing in behavioral health. Our professionals create a seamless reimbursement cycle through their in-depth understanding of mental health billing and coding. 

Challenges We Excel at in Billing and Coding

Billing and coding for mental health services bring unique challenges. Both services include various types of care, including therapies and medication treatment. Insurance provider timing estimates may also differ from the actual time taken for treatment, which can lead to discrepancies and delayed reimbursement. 

Those who perform mental health coding and billing must have extensive knowledge of mental health codes and inpatient and outpatient care regulations. They must keep up with frequent updates while avoiding claim denials and ensuring proper reimbursement.

Our teams at Global Healthcare Resource can help you bill accurately and submit clean claims. We are equipped to deal with challenges like:

  • Documentation errors
  • Prior authorization
  • Coding accuracy
  • Policy violations
  • Noncovered services
  • Not medically necessary services

Mental Health Revenue Cycle Management

Simplify your mental health revenue cycle with services from Global Healthcare Resource. We offer end-to-end solutions for outsourcing your services and acting as an extension of your team.

Our Medical Billing

Our mental health billing teams comprise of experts who know specific codes used in mental health billing, such as those defined in the Diagnostic and Statistical Manual of Mental Disorders (DSM). They streamline your revenue cycle with improved accuracy, reduced denials, and faster claims processes. We act as an extension of your team to overcome any billing challenges you face. 

Our Call Center Services

We provide call center outsourcing to support your existing operation or build a call center from scratch. We assemble specialized teams of highly qualified agents with expertise in mental health. Our teams provide inbound and outbound calls to schedule appointments, learn about patient experiences, navigate service payments, and confirm benefits. They communicate with empathy and respect. 

Why Work With Global Healthcare Resource?

We have provided full-service healthcare solutions for over 25 years. Our team includes over 6,000 HIPAA-compliant coders, billing professionals, and call center agents. Our custom solutions meet your unique needs in mental health services. Here are a few reasons to work with us:

  • Cost-effective outsourcing: Outsourcing your RCM or call center services can save you the costs of hiring internal staff for these functions. 
  • SOC 2 Type 2 compliance: We undergo third-party audits to ensure we safeguard your data through security and confidentiality. 
  • Time zone advantage: Our teams in India and the Philippines work while you are asleep to ensure rapid turnaround times.

Schedule a Call With Our Team

When you need billing or call center services, reach out to us to set up a call. Global Healthcare Resource will discuss your requirements and assemble specialized teams with expertise in mental health services. 

The integrity of your data is our #1 priority.

SOC 2 Type 2 Compliant.

SOC 2 Type 2 audits determine how well an organization safeguards customer data and how those controls operate over a 9-month (minimum) time frame. Reports are issued by third party auditors who review the following principles: Security, Confidentiality & Availability. Global Healthcare Resource is proudly SOC 2 Type 2 compliant. 



The security principle addresses whether an organization's system is protected (both physically and logically) against unauthorized access.



The availability principle addresses whether the services an organization provides is operating with the type of availability that client's expect.



The confidentiality principle addresses the agreements made with clients in regard to how their information is used, who has access to it and how it's protected.

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